BM555 Privacy Policy

Introduction

Welcome to BM555. We are an online gaming and sports betting platform serving players across the Philippines. This Privacy Policy explains what personal information we gather when you use our services, why we collect it, how we use and protect it, and what choices you have about your data.

By creating an account or continuing to use BM555, you acknowledge that you have read and understood this policy. If you have questions, you can always reach us through our contact channels listed in the footer below.

This policy applies to all users of the BM555 website and mobile platform. It covers data collected through registration, gameplay, deposits, customer support interactions, and regular browsing of our site.

Information We Collect

When you interact with BM555, we may collect the following types of personal information:

• Registration Data — Full name, date of birth, email address, mobile number, and a chosen username.
• Identity Verification (KYC) — Government-issued ID, proof of address, and selfie verification when required for account security and compliance.
• Financial Information — Details related to deposits and withdrawals processed through Philippine payment methods such as bank transfers, GCash, or Maya. We do not store full payment credentials on our servers.
• Device & Technical Data — IP address, browser type, operating system, device identifiers, and session activity logs collected automatically when you access the platform.
• Usage Data — Pages visited, games played, bet history, session duration, and in-platform interactions.
• Communications — Messages you send to our support team, feedback, and any reports you submit.

We collect only what is necessary to deliver our services, verify your identity, and comply with applicable legal requirements. We do not collect sensitive data beyond what is needed for these purposes.

How We Use Your Information

The information we collect is used to deliver and improve the BM555 experience. Specifically, we use your data to:

• Create and manage your player account securely.
• Process deposits and withdrawals in Philippine Pesos (PHP).
• Verify your identity in line with our KYC process and platform security standards.
• Provide customer support and respond to your queries in a timely manner.
• Send OTP codes and important account notifications via SMS or email.
• Detect and prevent fraud, unauthorized access, and other suspicious activity.
• Analyse usage trends to improve platform performance, game offerings, and the overall user experience.
• Comply with legal obligations, including anti-money laundering requirements.

We do not use your data for automated decision-making that produces significant legal effects on you, nor do we build personal profiles for sale to advertisers or data brokers.

When We Share Your Data

BM555 takes data sharing seriously. We limit disclosure to the following situations only:

• Service Providers — Trusted third-party vendors who help us operate the platform (e.g., payment processors, identity verification providers, IT infrastructure providers). These partners are contractually bound to handle your data securely and only for the services they deliver on our behalf.
• Legal Obligations — When required by Philippine law, court order, or government authority, we may disclose information to the relevant parties.
• Fraud & Security — If we detect fraudulent or criminal activity, we may share relevant data with law enforcement or anti-fraud networks to protect the integrity of our platform and other users.

We will never sell, trade, or rent your personal information to external companies for marketing purposes. Any third party that receives your data is required to maintain appropriate safeguards.

Cookies and Tracking

BM555 uses cookies and similar tracking technologies to enhance your experience on our platform. These include:

• Essential Cookies — Required for the site to function, including session management and login authentication.
• Analytics Cookies — Help us understand how players navigate the site so we can identify areas for improvement.
• Preference Cookies — Remember your settings such as language or game preferences between sessions.

You can manage or disable non-essential cookies through your browser settings. Please note that disabling essential cookies may affect how certain features of BM555 function on your device.

Data Retention

We retain your personal information for as long as your account is active or as necessary to fulfil the purposes outlined in this policy. After account closure, we may keep certain data for a period required by law or for fraud prevention purposes.

Once retention periods expire, your data is securely deleted or anonymised so it can no longer be linked back to you. If you wish to request earlier deletion of your data, please contact our support team.

Your Rights as a User

As a BM555 player, you have the following rights regarding your personal data:

• Right to Access — You may request a copy of the personal data we hold about you at any time.
• Right to Correction — If any of your details are inaccurate or outdated, you can ask us to update them.
• Right to Deletion — You may request that we delete your personal data, subject to legal retention requirements.
• Right to Restrict Processing — In certain circumstances, you can ask us to limit how we use your data.
• Right to Object — You may object to processing carried out on the basis of our legitimate interests.

To exercise any of these rights, reach out to our support team via the contact details in the footer. We aim to respond to all data-related requests within a reasonable timeframe. We may ask you to verify your identity before processing sensitive requests to protect your account.

Security Measures

We take technical and organisational measures to protect your data against unauthorised access, loss, or misuse. These include SSL/TLS encryption for all data in transit, secure server infrastructure with restricted access controls, regular security reviews, and OTP-based authentication for sensitive account actions.

While no system can guarantee absolute security, BM555 continuously reviews and strengthens its defences to stay ahead of emerging threats. If you suspect any unauthorised activity on your account, contact our support team immediately so we can act quickly to protect you.

Age Restriction

BM555 is strictly for players aged 21 and above. We do not knowingly collect personal information from anyone under this age. If we discover that a minor has registered an account or provided personal data, we will deactivate the account and delete the associated information promptly.

If you believe a minor has accessed our platform, please contact us right away so we can investigate and take the appropriate action.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform features. When we make significant changes, we will notify registered users via email or an in-platform notice before the changes take effect.

We encourage you to review this page periodically so you stay informed about how BM555 handles your information. Continued use of the platform after any update constitutes your acceptance of the revised policy.

Last updated: June 2026